Montgomery County, PA

What is the Health Department’s address?
Montgomery County Health Department has offices in three locations throughout the County – Norristown, Pottstown and Willow Grove 

 

Can I get directions to the Health Department?  
Map and Directions to Norristown Office

What are your hours? Are you open on Saturday?
The Health Department is open Monday through Friday from 8:00am – 4:30pm.

The Montgomery County Health Department also has public health clinic hours and locations

 

Do staff at the Health Department speak Spanish?
Several staff at the Health Department speak Spanish. We also have access to the language line and can assist folks who speak languages other than English and Spanish.

 

I had a bad experience with a physician in Montgomery County. Who do I call?
You may call the Commonwealth of Pennsylvania, Department of State Professional Compliance Office toll free Complaint Hotline at 1-800-822-2113 (PA only) or 717-783-4849 (outside PA). You can also visit their website at http://www.dos.state.pa.us/med.

 

How do I obtain a birth/death certificate in the state of Pennsylvania?
Please call the PA Office of Vital Records at 1-724-656-3100 or visit their website at http://www.dsf.health.state.pa.us/health/cwp/view.asp?a=168&Q=229939.

 

How do I register a complaint against a Nursing Home?
Please call the Pennsylvania Bureau of Facility Licensure and Certificates at 717-787-8015 or visit their website at http://www.dsf.health.state.pa.us/health/site/default.asp.

 

How do I contact the Liquor Control Board?
Please call the PA Liquor Control Board’s Eastern Region Office at 610-940-1200 or visit their website at http://www.lcb.state.pa.us/

 

How can I get a mammogram?
The Montgomery County Health Department is no longer offering breast health screenings, however you may qualify for a free mammogram and pap test through the Pennsylvania Department of Health Healthy Woman Program. The general phone number is 1-800-215-7494. Or you may contact one of the participating area hospitals directly for more information.
 
Abington Memorial Hospital
Contact: Kathleen Hartman, R.N.
215-481-2330 (mammograms only)
 
Bryn Mawr Hospital
Contact: Marita Truax
Mammograms, Breast Exams, Pap & Pelvic
610-526-8712
 
Mercy Suburban Family Practice
Mercy Suburban Hospital
Contact: Alek Encinas
Mammogras, Breast Exams, Pap & Pelvic
610-275-7240, Ext. 7
 
Lankenau Hospital
Contact: Marsha Serock
Mammograms, Breast Exams, Pap & Pelvic
610-645-8554

Environmental Field Services

 

I need a special event packet.
Special event packages and other applications/paperwork for permits, certificates and licenses can be found at Permits and Licensing

 

My neighbors have standing/stagnant water in their yard.
Please call the Health Department location nearest you and ask for the Environmental Field Services Complaint Coordinator.

 

I have a complaint about a restaurant with rats and the workers are not using gloves, who do I talk to?
Please call the Health Department location nearest you and ask for the Environmental Field Services Complaint Coordinator.

 

My landlord isn’t doing anything about the living conditions in my apartment building.
Residents are advised to contact township or borough Code Enforcement where the property is located.

 

The building where I work is unsafe. Who should I contact?
Contact the Philadelphia OSHA office at (215) 597-4955 or http://www.osha.gov/ for more information on safe working conditions.

 

Prior to the inception of MCHD, on-lot sewage permits were issued by local SEO working for individual municipalities. Contact your local municipality for the permit copy if issued prior to 1991.

 

May I have a sewage permit package mailed to me?
An application for site evaluation (soil probes and percolation testing) and instructions for permit application completion are available on-line. Applications 

 

The four page carbon form PADEP sewage system application can be sent to you upon request.  Please call the Health Department location nearest you.

 

The township told me to call you about our sand mound.
If you have any questions regarding operation and maintenance of your elevated sand mound or any other type of on-lot sewage disposal system, please call the Health Department location nearest you and ask for the Sewage Enforcement Officer (SEO) who oversees your municipality.

 

How do I get my water tested?
The Division of Water Quality Management offers free bacteria testing in their onsite lab for county residents served by individual water supply wells. There are five drop off locations located throughout the county. MCHD staff can provide a listing of laboratories for additional testing and assist residents with understanding their results and the PA Maximum contaminant levels. For additional information, please call the Norristown Office during normal office hours and ask to speak with the Water Quality Management Lab Supervisor.

 

Who do I talk to about wetlands?
Please call the Health Department Location nearest you and ask for the Sewage Enforcement Officer (SEO) who oversees your municipality.

 

What do I do if a wildlife animal in my backyard bit me and/or attacked my pet?
Wash the wound thoroughly with copious amounts of soap and water. See your physician or veterinarian immediately for medical treatment. Contact your local Police Department for assistance with potentially rabid wildlife. Wildlife that has bitten or scratched you or your pet should be tested for rabies. Please call MCHD and speak to a Disease Intervention Specialist, who will start an investigation and provide you with the necessary information.

I found a bat in my house, what should I do?
Contact MCHD and speak to a Disease Intervention Specialist, they will start an investigation provide you with the necessary information, including Rabies testing and/or Preventative vaccination recommendations.

 

I found a dead bird in my backyard and I am worried about WNV?
Please see our webpage regarding West Nile Virus information and reporting dead birds.

I am a Veterinarian and would like to report a Bite Wound of Unknown Origin?
Contact MCHD and speak with a Disease Intervention Specialist, they will start an investigation and provide you with the necessary information.

Does the Health Department provide primary care, i.e. physicals, general exams, etc.?
No. The Health Department clinics provide specific immunization and communicable disease clinic services to protect the public’s health. For information on low-cost primary care, please visit the Norristown Regional Health Center’s website at http://www.dvch.org/norristown.php or The Clinic in Phoenixville’s website http://www.theclinicpa.org.

 

Does the Health Department provide health insurance or require health insurance for services?
No. However, all of our public health clinic services are free. For information on finding insurance coverage for you and/or your family, please visit the Adult Basic website http://www.ins.state.pa.us/ins/cwp/view.asp?a=1278&q=527068 or the PA Children’s Health Insurance Program website at http://www.chipcoverspakids.com/  

 

Is there a charge for a clinic visit?
There is no fee for a clinic visit.

 

What do you test for in the clinic?
Click here for a comprehensive list of clinics and services

 

Do you offer free adult and child dental care?
No, dental care is offered at our clinics, however, please click here for a Dental Resource Guide that lists low-cost dental care providers:

 

On what day(s) and time do you do immunizations?
The Health Department offers immunizations at the three health centers by appointment only.  Click here for the Health Department location nearest you: (Note: For children to receive immunizations, their immunization records must be brought with them to the clinic.)

 

I need a “TB” skin test for school/work. Do you offer this?
The Health Department utilizes a tuberculosis risk screening questionnaire to determine the need for a tuberculin skin test (TST). Only those who are deemed “high risk” will be given the TST. Contact one of our clinics for more information. 
      
Do I need an appointment for an HIV and/or STD test?
The Montgomery County Health Department provides FREE HIV and Sexually Transmitted Disease (STD) testing and counseling services to all County residents over age 13 during Communicable Disease Clinic Hours at all three Health Centers.
 
Rapid HIV testing, by the OraQuick Advance Method, is only available at the Norristown clinic site. Testing is offered by appointment only on Tuesdays from 9:00-11:30am and Thursdays from 1:00-3:30pm. Call 610-278-5117 to speak to the HIV/AIDS Program Supervisor or to schedule an appointment.  

Does MCHD do lead testing for children?
The Montgomery County Health Department offers FREE lead testing for Montgomery County children, ages 6 months through 6 years. For more information, please go to childhood lead testing

 

I'm traveling overseas and need to update my shots. Can I get these vaccines at your office?
The Health Department does not give travel immunizations. You may call Penn Travel Medicine at 610-902-5618 or Passport Health at 800-839-4007.

 

Can I bring my children in for lice?
No, information and education regarding lice is given at each health center.

 

For other Health Department clinic questions, please call and ask for the “Nurse of the Day” at one of the three health centers between the hours of 8:00am - 4:30pm